About Us

Victoria Road Medical Centre is a fully Accredited Family Practice, caring for our community since 1976

Delivering outstanding healthcare for over 40 Years

  • Our doctor and staff Participate in ongoing vocational training to keep up with the changes
  • On site Practice nurse, occupational Physiotherapist and dietitian present
  • Staff fluent in English and Greek
  • A range of services provided including Routine adult and children immunisation as well as overseas  travel related immunisation
  • Regular reminders and feedback provided to ensure we are meeting the highest standards in patient care

Recalls & Reminders

The practice is committed to preventive care and offers recalls and reminder system for preventive health services appropriate to medical care. If you do not wish to be part of this system, please let us know.

Managment of Health Information

Medical record is a confidential document. Medical records are kept secured as confidential documents and are only available to authorised staff members.

Fees & Billing

Bulk Billing to Medicare is available to all patients. Please show your Medicare card at the desk on arrival and ensure it is valid. The doctor will advise you of any other costs that may arise from your consultation unless prior arrangements are made.

Test Results

If you have been sent for a test, please make sure to contact us to make appointment for the result 2–3 days later. Please note that results are not given out over the phone.

Feedback & Suggestions

The practice respects the rights of the patients and their concerns, suggestions and complaints are taken seriously and taken on board for ongoing improvement. Suggestion box is located at the front counter of the surgery. Please feel free to talk to doctor or receptionist if you have any problems or issues.

For Formal Complaints contact: Victorian Health Services Commissioner Tel: 1300 582 113